Lodgment of paper instrument with the Registrar of Titles (Secure Electronic Registries Victoria)
SERV’s (Secure Electronic Registries Victoria) customer service desk is open to customers not represented by a lawyer or conveyancer (private customers) by appointment only. Please book an appointment via the online booking system. SERV is unable to assist customers without an appointment. SERV's office is based in Docklands, in Melbourne's CBD. The address will be provided to you upon confirmation of your booking email.
For enquiries on lodging instruments please use the appropriate drop-down selection in the enquiry form
Please note, SERV cannot:
- provide legal advice
- advise on which instrument is appropriate except in general terms
- advise on how to complete an instrument except in general terms
Lodge plans, survey-based applications, general law conversions
For the progress of a plan of a subdivision or other instrument, parties are required to subscribe to an alert service. To find a list of title alert service providers, go to Where To Find Information About Land Titles
For other enquiries on plans, adverse possession, easements, roads and general law land matters and responses to requisitions, please use the appropriate drop-down selection in the enquiry form.
Land Use Victoria only accepts initial communication via email or the online form. Please note that the customer contact centre is not able to assist in these queries over the phone.
Service of Court Documents:
The Registrar of Titles accepts service of court documents by email. Service of court documents and enquiries relating to service and to folios of the register affected by a Notice of Action (NARF) must be communicated by email to email@example.com
Conveyancing, surveying, planning and land development online
Titles information and alert services are supplied by LANDATA or authorised information brokers, visit Where to find information about land titles
Telephone: (03) 9102 0402
SPEAR (Survey and Planning through Electronic Applications and Referrals)
Victoria Water Registrar
Please mail transactions to:
Victorian Water Register
GPO Box 527
Melbourne VIC 3001
Please provide a phone number at which you can be contacted to make payment and formalise the lodgment
For enquiries on dealings and responses to requisitions with water shares please email lvwater.Register@delwp.vic.gov.au
General law library
The library comprising the records of general law land, previously located at Laverton, is permanently closed to the public. All records will be transferred to the Public Record Office Victoria (PROV).
For general law land matters and responses to requisitions, please use the appropriate drop-down selection in the enquiry form