Land Use Victoria (LUV) is part of the Department of Transport and Planning.

We are the state's key agency for:

We aim to facilitate better use of land in Victoria through authoritative, comprehensive and easily accessible services. We work towards developing innovative solutions for all the areas we are responsible for.

We are responsible for many things, including the state's public registers of land and water. These are trusted sources of information on Victorian ownership and interests.

General contact details

Address:

2 Lonsdale Street
Melbourne VIC 3000

Our physical office is closed to the public.

Postal address:

GPO Box 527
Melbourne VIC 3001
Australia

Telephone: 136 186

Other contact details

Lodgment of paper instrument with the Registrar of Titles (Secure Electronic Registries Victoria)

SERV’s (Secure Electronic Registries Victoria) customer service desk is open to customers not represented by a lawyer or conveyancer (private customers) by appointment only. Please book an appointment via the online booking system. SERV is unable to assist customers without an appointment. SERV's office is based in Docklands, in Melbourne's CBD. The address will be provided to you upon confirmation of your booking email.

Enquiries

For enquiries on lodging instruments please use the appropriate drop-down selection in the enquiry form

Please note, SERV cannot:

  • provide legal advice
  • advise on which instrument is appropriate except in general terms
  • advise on how to complete an instrument except in general terms

Lodge plans, survey-based applications, general law conversions

For the progress of a plan of a subdivision or other instrument, parties are required to subscribe to an alert service.  To find a list of title alert service providers, go to Property and land titles information.

For other enquiries on plans, adverse possession, easements, roads and general law land matters and responses to requisitions, please use the appropriate drop-down selection in the enquiry form

Land Use Victoria only accepts initial communication via email or the online form. Please note that the customer contact centre is not able to assist in these queries over the phone.

Service of Court Documents:

The Registrar of Titles accepts service of court documents by email. Service of court documents and enquiries relating to service and to folios of the register affected by a Notice of Action (NARF) must be communicated by email to lv.warrants@transport.vic.gov.au

Conveyancing, surveying, planning and land development online

Titles information and alert services are supplied by LANDATA or authorised information brokers, visit property and land titles information.

SPEAR (Survey and Planning through Electronic Applications and Referrals)

SPEAR

Email: spear.info@transport.vic.gov.au

Victoria Water Registrar

Please mail transactions to:

Victorian Water Register

GPO Box 527
Melbourne VIC 3001

Please provide a phone number at which you can be contacted to make payment and formalise the lodgment.

For enquiries on dealings and responses to requisitions with water shares please email lvwater.register@transport.vic.gov.au

General law library

The library comprising the records of general law land, previously located at Laverton, is permanently closed to the public.  All records will be transferred to the Public Record Office Victoria (PROV).

For general law land matters and responses to requisitions, please use the appropriate drop-down selection in the enquiry form

Address:

2 Lonsdale St
Melbourne VIC 3000

Our physical office is currently closed to the public until further notice.

Postal address:

GPO Box 2392
Melbourne Vic 3001

Telephone: 136 186

Email: valuer.general@transport.vic.gov.au

Address:

2 Lonsdale St
Melbourne VIC 3000

Our physical office is currently closed to the public until further notice.

Postal address:

GPO Box 527
Melbourne VIC 3001

Telephone: (03) 9194 0282

Email: surveyor.general@transport.vic.gov.au

Geodesy & SMES Support:

Email: smes.support@transport.vic.gov.au

Telephone: (03) 9194 0770

Cadastral infrastructure and standards:

Email: sgv.surveyors@transport.vic.gov.au

Crown survey approval:

Email: csa.enquiries@transport.vic.gov.au

GPSNET:

Telephone: (03) 9194 0799

Email: gpsnet.support@transport.vic.gov.au

For enquiries about:

  • Naming projects
  • Geographic Place Names Advisory Panel
  • Naming Proposals
  • Audit Program (road names)

Address:

2 Lonsdale St
Melbourne VIC 3000

Our physical office is currently closed to the public until further notice.

Postal address:

GPO Box 527
Melbourne VIC 3001

Telephone: (03) 9194 0282

Email: geo.names@transport.vic.gov.au

Address:

2 Lonsdale St
Melbourne VIC 3000

Our physical office is currently closed to the public until further notice.

See also Surveyors Registration Board of Victoria

Address:

2 Lonsdale St
Melbourne VIC 3000

Our physical office is currently closed to the public until further notice.

Email: vglm.admin@transport.vic.gov.au

Address:

2 Lonsdale St
Melbourne VIC 3000

Our physical office is currently closed to the public until further notice.

Postal address:

GPO Box 527
Melbourne Vic 3001

See also Government Land

GovMap:

Email: govmap.website@transport.vic.gov.au

Page last updated: 12/06/25