On this page:

Requesting new data

New data requests

When you use the DTV platform you will have access to thousands of local, state and national geospatial datasets representing Victoria.

With so much data, there’s a huge range of use cases. We want to hear new data ideas that would enhance your experience and deliver greater value to your work.

You can make a new data suggestion using the ‘Give Feedback’ button on the bottom-right corner of the DTV platform screen. This will send your enquiry to our team.

Downloading datasets

The datasets in the DTV platform come from multiple sources and different owners. This is because the platform is using a distributed data model. This means some datasets are available to be freely downloaded through the DTV platform, while others need to be requested to download from the owner of the data.

There are 2 ways to find the owner to request data:

  1. Click the ‘About Data’ button in the workbench or data catalogue to learn more about the dataset and where the data comes from.
  2. Check the ‘Contact details’ in the dataset metadata. The data custodian will be identified in the metadata with email contact details so you can request the dataset from the source.

If you have any questions about requesting data, please use the ‘Give Feedback’ button on the bottom-right corner of the DTV Platform screen. This will send your enquiry to our team.

Contributing data

If you are interested in contributing data to Victoria’s digital twin, we would love to hear from you. Each additional dataset enriches the spatial visualisation experience for users.

The easiest way to contribute your data to the DTV platform is to publish your data through the Victorian Open Data portal - data.vic.gov.au

By publishing your spatial data here, DTV will automatically link to your data and display in our map.

To find out how to do this, contact your organisational geospatial team to help publish your data.

You can make contact with the DTV Platform team via the ‘Give Feedback’ button on the bottom right of the DTV Platform screen.

Please note that the DTV Platform does not store the data. Instead, it refers on the user request to the data services of the data contributors in alignment with the platform’s distributed data model.

This will result in the requested data being presented overlaid on a map.

Agencies providing data directly must make the data available via an online server, using a standard protocol coupled with appropriate metadata to be shared via the platform.

The DTV Platform does not store your data. Instead, it connects to your data service via the platform.

However, if you require a hosting solution for larger datasets, such as 3D digital assets like LIDAR or BIM, we can help on a case-by-case basis.

Data model

The DTV Platform uses data federation and a distributed data model. When you access data in the platform, you are typically accessing the data directly from its owner, or data custodian.

The distributed data model means that many datasets are added, changed or removed based on the connection to the custodian’s datasets.

Over time, different data may be available for visualisation and access to you, and datasets show the most recent dataset once the custodian makes an update.

One of the benefits of this approach is that newly added datasets can be harvested from key data platforms such as the Victorian Open Data Platform data.vic.gov.au, as well as the national-level equivalent data.gov.au

GDA2020 in Digital Twin Victoria

The DTV Platform is designed to be used with data in the GDA2020 projection. GDA2020 is the most current and accurate reference system, ensuring your data is aligned to our terrain.

The DTV Platform connects you with data from a variety of sources in our community.

As a result, some shared data has been produced with different methods and different projections, at different times. Due to this you may see alignment differences of 1m to 2m when comparing datasets.

To learn more about GDA2020 and what it means for your data, please visit DELWP’s Geocentric Datum of Australia information pages.

Data attribution

Data in the Catalogue

The datasets in the DTV catalogue are sourced from Commonwealth Governments Departments and Agencies, State, Territory and Local Governments, research institutions, commercial partners and other organisations.

Details about each data custodian and their contact details can be found in the catalogue, usually under the 'Data Custodian' or 'Description' sections of the metadata accessible via the 'About Data' link.

Base Maps

The DTV platform currently consists of a range of predefined base maps offering different coverage areas, currency and visualisation benefits. These are detailed below:


Much of Victoria is covered by terrain data that is sourced from the State of Victoria (Department of Environment, Land, Water and Planning).


Both geocoders are available, with the results from the VicMap Address service at the top.

The Bing Maps service does not have any jurisdictional limits, so can be used to move beyond the state borders.


Some parts of the Digital Twin Victoria platform rely upon third party APIs. These APIs include:

As this is an evolving platform, this list may not be up-to-date despite our best efforts.

If you think an API should be attributed here, please let us know by using the ‘Give Feedback’ button on the bottom-right corner of the DTV Platform screen. This will send your enquiry to our team.

Terms of Use

Effective as of 11th August 2022.

The Department of Environment, Land Water and Planning (“DELWP”) grants you access to the Digital Twin Victoria platform and the information and products provided through the platform (“DTV Platform”) on condition that you comply with these terms of use. By creating a user account for or accessing the DTV platform, you agree that you have read, understood and accept the following terms of use.

These terms of use may change from time to time. You should check these terms of use each time you use the DTV platform.

Where information and products on Digital Twin Victoria are provided under a Creative Commons Attribution Licence, these terms of use do not limit the terms of that Creative Commons Attribution Licence, including (without limitation) the terms of the disclaimer of warranties.

Disclaimer and limitation of liability

The Department of Environment, Land, Water and Planning (DELWP) and CSIRO’s Data61 (together, "We") make no representations or warranties, either express or implied, regarding the suitability, reliability, availability, timeliness, accuracy or completeness of any content or product in connection with Digital Twin Victoria.

We disclaim all responsibility and all liability (including, without limitation, liability in negligence for errors or omissions) for all expenses, loss, damage and costs which you may incur as a result of the information displayed on Digital Twin Victoria and your use of it.

We accept no responsibility or liability for the condition or content of any information or services which may appear on any linked websites.

We accept no liability for any interference with or damage to your computer, software or data occurring in connection with or relating to Digital Twin Victoria or its use.

Information and products provided by third parties

Any information provided by data custodians displayed on Digital Twin Victoria is provided “as is”. Data custodians are not responsible for and do not guarantee the timeliness, accuracy, or completeness of that information.

Third party content and datasets provided on Digital Twin Victoria may subject to additional terms of use. These terms can be found here or in the metadata for the applicable dataset.

Third party terms of use may change from time to time and will differ from one dataset to another.

You should check the applicable third-party terms of use before using or sharing any third-party content.


Effective as of 11th August 2022

The Department of Environment, Water, Land and Planning (“DELWP”) values and is committed to protecting your privacy.

DELWP handles your personal information in accordance with the Privacy and Data Protection Act 2014 (Vic) (“PDP Act”), Public Records Act 1973 (Vic) and other applicable legislation.

This privacy statement applies to personal information collected through the Digital Twin Victoria platform (DTV Platform).

For information about DELWP’s broader collection, use, and disclosure of personal information, please visit the DELWP website.

DELWP may update this privacy statement from time to time. Any changes to this privacy statement will be published here.

Privacy collection statement - feedback form

The Department of Environment, Land, Water and Planning (“DELWP”) is committed to protecting personal information provided by you in accordance with the principles of Victorian privacy laws.

The information you provide will be used to evaluate and improve the DTV platform and respond to your feedback or enquiry.

Information provided through this form will be shared with our contracted service provider Github who will store, use and disclose your information in accordance with our Privacy Policy.

If you choose not to provide your name, user account information, or contact details in the feedback form, DELWP may not be able to respond to you.

You may access the information you have provided to DELWP by lodging a request through this feedback form, or by contacting by contacting:

Privacy Coordinator

Department of Environment, Land, Water and Planning

PO Box 500

East Melbourne VIC 3002

Email foi.unit@delwp.vic.gov.au

Privacy collection statement - Sign up

The Department of Environment, Land, Water and Planning (“DELWP”), and its contracted service providers under confidentiality agreements, will use the information you provide in this form to:

  • email you to verify your email address or reset your password, and
  • create and maintain a user account which allows you to sign in to the DELWP platform from which you accessed this sign up page (for example, DataShare or the Digital Twin Victoria platform).

DELWP will not use this information for any other purpose and will not share with 3rd parties for marketing purposes.

You cannot create a user account if you do not provide the requested information.

You can contact DELWP via the gis.helpdesk@delwp.vic.gov.au to close your account.

You may access the information you have provided to DELWP by lodging a request through the feedback form for the DELWP platform from which you accessed this sign up page or by contacting:

Privacy Coordinator

Department of Environment, Land, Water and Planning

PO Box 500

East Melbourne VIC 3002

Email foi.unit@delwp.vic.gov.au

Page last updated: 15/12/22