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Requesting new data

New data requests

When you use the DTV platform you will have access to thousands of local, state and national geospatial datasets representing Victoria.

With so much data, there’s a huge range of use cases. We want to hear new data ideas that would enhance your experience and deliver greater value to your work.

You can make a new data suggestion using the ‘Give Feedback’ button on the bottom-right corner of the DTV platform screen. This will send your enquiry to our team.

Downloading datasets

The datasets in the DTV platform come from multiple sources and different owners. This is because the platform is using a distributed data model. This means some datasets are available to be freely downloaded through the DTV platform, while others need to be requested to download from the owner of the data.

There are 2 ways to find the owner to request data:

  1. Click the ‘About Data’ button in the workbench or data catalogue to learn more about the dataset and where the data comes from.
  2. Check the ‘Contact details’ in the dataset metadata. The data custodian will be identified in the metadata with email contact details so you can request the dataset from the source.

If you have any questions about requesting data, please use the ‘Give Feedback’ button on the bottom-right corner of the DTV Platform screen. This will send your enquiry to our team.

Contributing data

If you are interested in contributing data to Victoria’s digital twin, we would love to hear from you. Each additional dataset enriches the spatial visualisation experience for users.

The easiest way to contribute your data to the DTV platform is to publish your data through the Victorian Open Data portal - data.vic.gov.au

By publishing your spatial data here, DTV will automatically link to your data and display in our map.

To find out how to do this, contact your organisational geospatial team to help publish your data.

You can make contact with the DTV Platform team via the ‘Give Feedback’ button on the bottom right of the DTV Platform screen.

Please note that the DTV Platform does not store the data. Instead, it refers on the user request to the data services of the data contributors in alignment with the platform’s distributed data model.

This will result in the requested data being presented overlaid on a map.

Agencies providing data directly must make the data available via an online server, using a standard protocol coupled with appropriate metadata to be shared via the platform.

The DTV Platform does not store your data. Instead, it connects to your data service via the platform.

However, if you require a hosting solution for larger datasets, such as 3D digital assets like LIDAR or BIM, we can help on a case-by-case basis.

Data model

The DTV Platform uses data federation and a distributed data model. When you access data in the platform, you are typically accessing the data directly from its owner, or data custodian.

The distributed data model means that many datasets are added, changed or removed based on the connection to the custodian’s datasets.

Over time, different data may be available for visualisation and access to you, and datasets show the most recent dataset once the custodian makes an update.

One of the benefits of this approach is that newly added datasets can be harvested from key data platforms such as the Victorian Open Data Platform data.vic.gov.au, as well as the national-level equivalent data.gov.au

GDA2020 in Digital Twin Victoria

The DTV Platform is designed to be used with data in the GDA2020 projection. GDA2020 is the most current and accurate reference system, ensuring your data is aligned to our terrain.

The DTV Platform connects you with data from a variety of sources in our community.

As a result, some shared data has been produced with different methods and different projections, at different times. Due to this you may see alignment differences of 1m to 2m when comparing datasets.

To learn more about GDA2020 and what it means for your data, please visit DTP's Geocentric Datum of Australia information pages.

Data attribution

Data in the Catalogue

The datasets in the DTV catalogue are sourced from Commonwealth Governments Departments and Agencies, State, Territory and Local Governments, research institutions, commercial partners and other organisations.

Details about each data custodian and their contact details can be found in the catalogue, usually under the 'Data Custodian' or 'Description' sections of the metadata accessible via the 'About Data' link.

Base Maps

The DTV platform currently consists of a range of predefined base maps offering different coverage areas, currency and visualisation benefits. These are detailed below:

Terrain

Much of Victoria is covered by terrain data that is sourced from the State of Victoria (Department of Transport and Planning).

Geocoders

Both geocoders are available, with the results from the VicMap Address service at the top.

The Bing Maps service does not have any jurisdictional limits, so can be used to move beyond the state borders.

APIs

Some parts of the Digital Twin Victoria platform rely upon third party APIs. These APIs include:

As this is an evolving platform, this list may not be up-to-date despite our best efforts.

If you think an API should be attributed here, please let us know by using the ‘Give Feedback’ button on the bottom-right corner of the DTV Platform screen. This will send your enquiry to our team.

Terms of Use

Effective as of 11th August 2022.

The Department of Transport and Planning (“DTP”) grants you access to the Digital Twin Victoria platform and the information and products provided through the platform (“DTV Platform”) on condition that you comply with these terms of use. By creating a user account for or accessing the DTV platform, you agree that you have read, understood and accept the following terms of use.

These terms of use may change from time to time. You should check these terms of use each time you use the DTV platform.

Where information and products on Digital Twin Victoria are provided under a Creative Commons Attribution Licence, these terms of use do not limit the terms of that Creative Commons Attribution Licence, including (without limitation) the terms of the disclaimer of warranties.

Disclaimer and limitation of liability

The Department of Transport and Planning (DTP) and CSIRO’s Data61 (together, "We") make no representations or warranties, either express or implied, regarding the suitability, reliability, availability, timeliness, accuracy or completeness of any content or product in connection with Digital Twin Victoria.

We disclaim all responsibility and all liability (including, without limitation, liability in negligence for errors or omissions) for all expenses, loss, damage and costs that you may incur as a result of the information displayed on Digital Twin Victoria and your use of it.

We accept no responsibility or liability for the condition or content of any information or services which may appear on any linked websites.

We accept no liability for any interference with or damage to your computer, software or data occurring in connection with or relating to Digital Twin Victoria or its use.

Information and products provided by third parties

Any information provided by data custodians displayed on Digital Twin Victoria is provided “as is”. Data custodians are not responsible for and do not guarantee the timeliness, accuracy, or completeness of that information.

Third party content and datasets provided on Digital Twin Victoria may subject to additional terms of use. These terms can be found here or in the metadata for the applicable dataset.

Third party terms of use may change from time to time and will differ from one dataset to another.

You should check the applicable third-party terms of use before using or sharing any third-party content.

The information displayed on Digital Twin Victoria is for general informational purposes only. It is not intended to provide any commercial, financial, or legal advice and may not be appropriate to your individual needs.

You must exercise your own independent skill, care and judgment with respect to how you use the information displayed on Digital Twin Victoria.

Digital Twin Victoria is not suitable for and must not be used for navigation or precise spatial analysis or for any activities where the use or failure of Digital Twin Victoria could lead to death, personal injury, or environmental damage (such as the operation of nuclear facilities, air traffic control, or life support systems).

You must comply with all applicable laws, regulations and third-party rights when using Digital Twin Victoria including, without limitation, laws regarding the import or export of data or software, privacy and local laws, and any additional terms of use for third party content.

You must not use Digital Twin Victoria to encourage or promote illegal activity or the violation of third-party rights.

In accessing or using the DTV platform, you must:

  • not attempt to gain unauthorised access to any portion or feature of the DTV platform;
  • comply with all additional licences and terms of use for third party content;
  • not infringe any person’s rights, including intellectual property and proprietary rights, rights of confidentiality or contractual rights;
  • not upload any material that contains any virus or harmful code, or program that is designed to impair the performance of the DTV Platform or any device accessing the DTV Platform;
  • keep your password secure at all times. You must not disclose your password to others;
  • not use the DTV platform for navigation or precise spatial analysis, or for any activities where the use or failure of the DTV platform could lead to death, personal injury, or environmental damage; and
  • not breach any laws, or encourage or assist the commission of any illegal act.

  • Certain restricted sections and functions of the DTV platform can only be accessed by authorised users who are logged into their user account.
  • Only you may create, log into and use your user account (all personal information used to create your user account is subject to DTP’s privacy policy (Privacy (dtp.vic.gov.au)).
  • You must keep your login details (including your password) secure at all times. You must not disclose your login details to others or use a shared email account to create your user account.
  • You are fully responsible for all activities that occur through the use of your user account. Unauthorised use of your user account or sharing of your login details or may lead to restriction or revocation of your access to the DTV platform.
  • You must immediately notify DTP if your login details have been compromised or are known by a third party or there has been unauthorised use of your user account. You can do this by using the ‘Give Feedback’ button on the bottom-right corner of the DTV Platform screen. This will send your enquiry to our team.

  • Where you download or share copies of or extracts from the DTV platform for use outside of this platform (except automatic local caching), you must ensure that copy or extract is endorsed with the following, together with any statements required by the applicable dataset- and product-specific licences:
    • © State of Victoria (DTP)
    • The State of Victoria and its suppliers do not warrant the accuracy or completeness of this information and any person using or relying upon such information does so on the basis that the State of Victoria shall bear no responsibility or liability whatsoever for any errors, faults, defects or omissions in the information.

  • In addition to these terms of use, you must comply with the licences and terms of use, referred to in the following paragraphs.
  • The DTV platform uses basemaps, geocoders, APIs and other programs owned and operated by third parties. These may be subject to additional terms of use, which can be found here.
  • Many datasets supplied through the DTV platform are subject to additional licences or terms of use. These licence terms can be found in the applicable dataset’s metadata and (for restricted datasets) in any separate agreement(s) between you and the dataset custodian. Where a dataset’s licence terms prevail over these terms of use, the dataset’s licence terms will prevail to the extent of any inconsistency.
  • If you have any questions about these dataset- and product- licences or terms of use, you should contact the dataset custodian listed in the relevant metadata or the program owner identified on the relevant webpage.

  • Restricted datasets can only be accessed by authorised users who are signed into their user account or (where applicable) the DTP Corporate ID.
  • Restricted datasets are indicated using a padlock symbol in the dataset’s metadata.
  • You may request access to a restricted dataset by contacting the dataset custodian identified in the metadata for that dataset. If the dataset custodian agrees to grant you access to the restricted dataset, the dataset custodian will notify DTP directly. DTP may then contact you to request any additional information needed to link your user account with the dataset. If the dataset custodian provides your personal information to us, we will treat your personal information in accordance with our Privacy Policy.

The DTV Platform allows you to temporarily upload files, including terrain, imagery, vector data and more (“your data”). Uploading your data to the DTV platform will not alter its ownership. Your data is not part of the DTV platform and will not be retained by DTP.

You acknowledge and agree that:

  1. You are solely responsible for your data and the consequences of uploading it to the DTV platform. The security and confidentiality of your data is dependent on your device’s security settings.
  2. Your data will not be stored in the DTV platform and will be lost when your browser session is terminated.

You warrant that you:

  1. own or are otherwise entitled to use and deal with your data.
  2. will not upload malicious content, including without limitation malware, into the DTV platform.

  • DTP and CSIRO’s Data61 (together, "we") make no representations or warranties, either express or implied, regarding the suitability, reliability, availability, timeliness, accuracy or completeness of any content or product in connection with the DTV platform. We disclaim all responsibility and all liability (including, without limitation, liability in negligence for errors or omissions) for all expenses, loss, damage and costs that you may incur in connection with your access and use of the DTV platform.

  • The information displayed on the DTV platform is for general informational purposes only. It is not intended to provide any commercial, financial, or legal advice and may not be appropriate to your individual needs. You must exercise your own independent skill, care and judgment with respect to how you use the information displayed on the DTV platform.
  • We accept no responsibility or liability for the condition or content of any information or services which may appear on any linked websites.

  • The DTV platform and its contents is subject to copyright owned by DTP or a third party.
  • The provision of intellectual property or other material (including trademarks, logos, datasets, metadata and images) through the DTV platform does not alter its ownership.

  • Use of the DTV Portal and these terms of use are governed by the laws of the State of Victoria. You and DTP submit to the non-exclusive jurisdiction of the courts of the State of Victoria and waive any right to object to any proceedings being brought in those courts.
  • DTP's rights under these terms of use may only be waived by it in writing. Any failure to exercise or enforce any rights or any provision of these terms of use will not constitute a waiver of such right or provision.
  • If any provision of these terms of use is held void, unenforceable or unlawful, it must be read down, if possible, so as to be valid and enforceable, and if that is not possible that provision or part of a provision will be severed, and the rest of these terms of use will continue to have full force and effect.
  • Headings in these terms of use are for convenience only and have no effect in limiting or extending the language of the provisions to which they refer.
  • The singular includes the plural and vice versa.
  • If you have any questions about these terms of use you can contact DTP by using the ‘Give Feedback’ button on the bottom-right corner of the DTV Platform screen. This will send your enquiry to our team.

Privacy

Effective as of 11th August 2022

The Department of Transport and Planning (“DTP”) values and is committed to protecting your privacy.

DTP handles your personal information in accordance with the Privacy and Data Protection Act 2014 (Vic) (“PDP Act”), Public Records Act 1973 (Vic) and other applicable legislation.

This privacy statement applies to personal information collected through the Digital Twin Victoria platform (DTV Platform).

For information about DTP's broader collection, use, and disclosure of personal information, please visit the DTP website.

DTP may update this privacy statement from time to time. Any changes to this privacy statement will be published here.

DTP collects a range of information from individuals who use Digital Twin Victoria.

There are 2 main ways that DTP may collect personal information from you:

  • Requests to provide information, and
  • Automatic collection by third-party software vendors.

If DTP asks you to provide information a privacy “Collection Statement” displayed with the request will tell you:

  • what information is being collected
  • why the information is being collected
  • who the information will be disclosed to
  • any law that requires us to collect the information
  • the consequences of not providing the information (if any)
  • and how to go about seeing the information you have provided about yourself and changing it if it is incorrect.

DTP uses Google Analytics to track how visitors use Digital Twin Victoria.

This information is provided by Google LLC (“Google”) to DTP and Data61, who together manage Digital Twin Victoria.

For further information on how Google collects and handles your personal information, please visit https://www.google.com/policies/privacy/partners/

To opt-out of Google Analytics analysis, please visit Google Analytics Opt-out Browser Add-on.

Personal information may be provided to Google Analytics when accessing Digital Twin Victoria. Information that may be shared includes:

  • the HTTP request of the user
  • browser/system information
  • network location and IP address
  • the date and time of your visit to Digital Twin Victoria
  • the types of web browser (e.g. Internet Explorer, Google Chrome, Safari) and operating system (e.g. Windows 10, Mac OS X etc.) you are using
  • referring site details (such as the URL that you came through to arrive at Digital Twin Victoria)
  • pages visited and the time spent on each page
  • the forms accessed on Digital Twin Victoria
  • personal identifiable information
  • unique device identifier
  • cookies and data about which page you visited
  • device information, hardware model, operating system information, app version, app usage, debugging information, browser information Geo-location information (if enabled by user)

Google Analytics may alter what information it collects, and how it collects and handles personal information at any time.

Use of web analytics data

DTP does not use web analytics data to identify you or match it with any other personal information that DTP may collect from you, unless required to do so as part of an internal investigation or for a law enforcement-related purpose in accordance with the PDP Act.

DTP uses this information data for statistical purposes, such as to analyse, measure, and report on data about DTV platform traffic and visits.

This information helps DTP understand general user trends at an aggregate level and improve the DTV platform and user experience.

DTP may also use this information for security audits to protect against threats from hackers or for other security purposes.

Disclosure of web analytics data

Apart from the third-party software vendors described in this Privacy Statement and in any privacy “Collection Statements”, DTP does not disclose your site visit data to any other third parties without your consent, unless DTP is required or authorised to do so by law.

Links to external websites

This privacy statement does not apply to any external websites that are linked on the DTV platform.

DTP is not responsible for the privacy practices or content of external websites. When you visit other websites, DTP recommends you read the privacy statements or policies of these websites before providing personal information.

Security of your personal information

Under the PDP Act, DTP has a responsibility to protect your personal information. DTP takes reasonable steps to make sure that your personal information is protected from misuse, loss, and unauthorised access, modification, or disclosure.

Access to systems, applications, and the information that DTP collect is limited to authorised personnel only.

Further, any personal information that DTP collects and uses for identifying user trends (for example, IP address) is aggregated and anonymised when generating reports.

Access and correction

You may request access to, or correction of, your personal information which is in DTP's possession.

For information on how to make a request for access or correction, please contact us using the  ‘Give Feedback’ button on the bottom-right corner of the DTV Platform screen. This will send your enquiry to our team.

In some cases, requests for access or correction will be handled in accordance with the Freedom of Information Act 1982 (Vic).

Privacy collection statement - feedback form

The Department Transport and Planning (“DTP”) is committed to protecting personal information provided by you in accordance with the principles of Victorian privacy laws.

The information you provide will be used to evaluate and improve the DTV platform and respond to your feedback or enquiry.

Information provided through this form will be shared with our contracted service provider Github who will store, use and disclose your information in accordance with our Privacy Policy.

If you choose not to provide your name, user account information, or contact details in the feedback form, DTP may not be able to respond to you.

You may access the information you have provided to DTP by lodging a request through this feedback form, or by contacting by contacting:

Privacy Coordinator

Department of Transport and Planning

PO Box 500

East Melbourne VIC 3002

Email foi.unit@delwp.vic.gov.au

Privacy collection statement - Sign up

The Department of Transport and Planning (“DTP”), and its contracted service providers under confidentiality agreements, will use the information you provide in this form to:

  • email you to verify your email address or reset your password, and
  • create and maintain a user account that allows you to sign in to the DTP platform from which you accessed this sign-up page (for example, DataShare or the Digital Twin Victoria platform).

DTP will not use this information for any other purpose and will not share with 3rd parties for marketing purposes.

You cannot create a user account if you do not provide the requested information.

You can contact DTP via the gis.helpdesk@delwp.vic.gov.au to close your account.

You may access the information you have provided to DTP by lodging a request through the feedback form for the DTP platform from which you accessed this sign-up page or by contacting:

Privacy Coordinator

Department of Transport and Planning

PO Box 500

East Melbourne VIC 3002

Email foi.unit@delwp.vic.gov.au

Page last updated: 02/05/24